Privacy Policy

At Gluck33 Online Casino Australia, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our website and services.

1. Information We Collect

When you register and use Gluck33 Casino, we may collect the following types of information:

Personal Information – Name, email address, phone number, date of birth, and residential address.
Account Details – Username, password, and transaction history.
Payment Information – Credit/debit card details, e-wallet information, or cryptocurrency wallet addresses (where applicable).
Technical Data – IP address, device information, browser type, and cookies for site optimisation.
Communication Data – Customer support interactions, feedback, and promotional preferences.

2. How We Use Your Information

We collect and use your personal data for the following purposes:

Account Registration & Verification – To create and manage your account securely.
Processing Transactions – To facilitate deposits, withdrawals, and bonus claims.
Customer Support – To assist with queries, complaints, or technical issues.
Marketing & Promotions – To send exclusive offers, promotions, and updates (only with your consent).
Legal Compliance & Security – To meet regulatory requirements and prevent fraud or unauthorized access.

3. How We Protect Your Information

Your privacy is our priority, and we use advanced security measures to protect your data:

SSL Encryption – All transactions and personal data are encrypted for security.
Firewall Protection – To safeguard against unauthorized access.
Restricted Access – Only authorized personnel can access your personal data.
Regular Audits – We conduct frequent security checks to prevent breaches.

4. Sharing Your Information

We do not sell or rent your data. However, we may share information with:

Regulatory Authorities – To comply with legal obligations.
Payment Providers – To process financial transactions securely.
Security & Fraud Prevention Partners – To detect and prevent illegal activities.

5. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. These include:

Essential Cookies – Required for website functionality.
Analytical Cookies – To improve user experience and optimize performance.
Marketing Cookies – To provide targeted promotions (only if you opt in).

You can adjust your cookie preferences in your browser settings at any time.

6. Your Rights & Choices

As a user of Gluck33 Casino, you have the right to:

Access Your Data – Request details about the personal information we hold.
Correct Your Information – Update inaccurate or outdated data.
Withdraw Consent – Opt-out of marketing communications.
Request Deletion – Request account closure and data removal, subject to regulatory obligations.

7. Age Restrictions

Gluck33 Casino is strictly for players aged 18 and above. We do not knowingly collect data from minors. If you suspect that a minor has registered, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy as needed. Any significant changes will be notified via email or website announcements.By using Gluck33 Casino Australia, you acknowledge and agree to the terms of this Privacy Policy. Happy gaming!